FAQ

The General Scoop
Fox & Fancy was originally founded in 2012 by two crafty gal pals.  Some of our first customers will remember when Fox & Fancy was just a small 8-piece leather jewellery collection and some floral cupcake flags!

Over the years we’ve evolved and changed and today you can find Rachel's 100+ stationery designs in stores, subscription boxes, and at local craft and trade shows, or commission her to create beautiful bespoke stationery and wedding designs.

Want to know more? Read more about our back story in our feature story in Sad Mag, or see what we’ve been up to lately on instagram!
Shipping Information
We're pleased to offer flat rate shipping for almost all retail* orders within Canada. That’s right – $5 shipping, no matter how much you order!

We ship worldwide! Shipping costs are automatically calculated on the ordering page.

If you'd like to add tracking to your order, just let us know! (Please note, after your order leaves our studio, we cannot be held responsible for its whereabouts, any customs or duties at the border, or any act-of-god that may befall it.)
Return Policy
All orders are final sale, but we want you to love your Fox & Fancy stationery as much as we do! If something is wrong with your order, please contact us within 7 days and we’ll do our best to fix the problem.

Important notes:

  • Unfortunately we’re unable to accept returns on custom items, special orders, and sale items.
  • Monitors, tablets and smart phones can sometimes display colours differently. If you’re unsure about something, please ask before placing your order.
  • When ordering jewellery, please note that as our materials are natural and each pieces handmade, a little bit of variation is to be expected.
Information for Stockists & Wholesalers
Think Fox & Fancy would be a good fit for your store, subscription box, or something else? We'd love to show you our wholesale catalogues; contact us via our Wholesale Information page and we’ll be in touch shortly.
Information About Custom Wedding Invitations
We’re so excited to work with you to design your dream invitations and day-of wedding stationery!

To get started, please fill in our wedding questionnaire form, and we’ll get back to you to set up a complimentary consultation.
Information About Stationery
All of our stationery is printed locally in Vancouver BC on FSC-certified stock.

You can shop our full line in our online store, on Etsy, or at your favourite local craft show!
Didn't you used to sell jewellery?
It's true, we did! While we no longer sell our designs on a large scale basis, we still have some pieces available for retail and wholesale. Simply send us a quite note with what you're looking for, and we'll see what we can do.
Website & Branding Information

In addition to all our stationery and wedding designs, Rachel also designs websites, logos and branding, plus a whole bunch of other stuff.  Feel free to get in touch if you're interested in her design services!

Something else?

Send us a message and we'll get back to you right quick!